SAMSUNG APPLIANCE REPAIR

Samsung Appliance Repair

FM Appliance provides professional appliance repair for refrigerators, washers, dryers, ovens, and dishwashers across North and South Carolina. Our experienced technicians deliver dependable service, clear recommendations, and timely repairs you can trust.

Need appliance repair? Contact FM Appliance today to schedule your service.-day dishwasher repair. We diagnose the fault, quote you upfront, and fix it in one visit, all major brands.

Certified Technicians

Licensed, insured & background-checked

Same-day Service

Most repairs completed the same day

All Major Brands

Samsung, LG, Whirlpool, GE & more

Upfront Pricing

Written quote before any work begins

Samsung Appliance Repair Services

Samsung began in South Korea in 1938 and has grown into one of the most trusted names in home appliances, found in millions of American kitchens and laundry rooms. The brand is known for bringing smart technology into everyday appliances: Family Hub refrigerators with built-in touchscreens, Bespoke designs with customizable panels, Flex Wash laundry systems, Twin Cooling Plus for fresher food, and SmartThings Wi-Fi control that lets you monitor your appliances from your phone.

That advanced engineering is what makes Samsung appliances efficient, but it also means repairs require more than basic know-how. Control boards, sensors, and self-diagnostic error codes all work together, and diagnosing a fault correctly takes experience with the brand.

Our technicians work on Samsung refrigerators, ice makers, washers, dryers, dishwashers, ovens, and microwaves every day, so they know where these models tend to fail and how to fix them right the first time.

FM Appliance Repair's Charlotte technicians can diagnose it and get it running again, often the same day.

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Samsung Error Codes Handled by FM Appliance Repair

Samsung Ice Maker Error Code 39E / 39C

This code signals an ice maker function error, often caused by ice jammed in the tray, a frozen fill tube, or a failed ice maker motor. You may also notice slow ice production, clumped cubes, or water dripping from the dispenser. Ice build-up is a well-known issue on many Samsung French door models, and a simple manual defrost usually only fixes it for a few weeks. We clear the ice, repair the underlying cause, and make sure the problem doesn't keep coming back.

Samsung Dryer Error Code HE

An HE code means your dryer has a heating fault, usually a failed heating element, blown thermal fuse, or clogged vent. Signs include clothes that stay damp, cycles that run far longer than normal, or a dryer that feels hot on the outside. A restricted vent is also a fire risk, so this code shouldn't be ignored. We test each heating component, replace what's failed, and inspect your venting to keep your home safe.

Samsung Washer Error Code 5E / 5C

Your washer can't drain. A clogged pump filter, kinked drain hose, or failed drain pump is usually to blame. You might find standing water in the drum, clothes that are still soaking wet, or a cycle that stops midway. Small items like coins, hair ties, and socks often end up in the pump. We clear the blockage or replace the pump so your washer drains and spins normally again.

Samsung Dishwasher Error Code LC

An LC code means a leak has been detected in the base, often from a worn door gasket, loose hose, or faulty valve. When this happens, the dishwasher may stop mid-cycle or keep running the drain pump to protect your floors. Ignoring it can lead to water damage under your cabinets. We find the source of the leak, repair it, dry the base, and reset the sensor so your dishwasher runs safely again.

Samsung Refrigerator Error Code 21E / 22E

These codes point to a freezer or fridge fan error, often caused by ice building up around the fan. The result is poor cooling, warm spots, or a clicking and buzzing noise from inside the unit. Left unrepaired, it can spoil food quickly and put extra strain on the compressor. We clear the ice, fix the defrost problem behind it, and replace the fan motor if needed so your fridge holds a steady temperature.

Samsung Microwave Error Code SE

An SE code means the control panel has detected a shorted or stuck key, often from moisture or a worn keypad. The microwave may beep constantly, ignore your button presses, or refuse to start at all. Because microwaves store high voltage even when unplugged, internal repairs are never a safe DIY job. Our trained technicians diagnose the touch panel and control board and replace the faulty part safely.

Fridge Running Warm? Call Now for Same-Day Repair.

Not cooling, running nonstop, or freezer cold but fridge warm? Our Charlotte technicians diagnose it fast and fix most fridges the same day.

Service area:

CHARLOTTE & THE CAROLINAS

Mon–Sat:

8:00AM–6:00PM

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How We Repair Your Samsung Appliance

FM Appliance Repair fixes the full Samsung lineup across Charlotte and Rock Hill. Here's what to expect when you call.

Call or request

Reach a real person at FM Appliance Repair Monday through Saturday, or send the form. Online requests get a reply within 15 minutes.

Diagnose

Your technician reads your Samsung's error codes and tests the appliance to find the real cause, not just the symptom.

Approve the quote

You get a firm, written price up front. The flat diagnostic fee rolls into the repair if you go ahead.

Fixed & warrantied

Most Charlotte-area jobs finish in one visit, backed by FM Appliance Repair's parts-and-labor warranty. Same problem back? So are we, free.

Samsung Appliance Care Guide from FM Appliance Repair in Charlotte

Samsung refrigerators, washers, dryers, dishwashers, ovens, and other home appliances are designed for years of everyday use, but their actual lifespan depends heavily on installation, usage, cleaning, and routine maintenance.

At FM Appliance Repair, we work with Samsung appliances throughout the Charlotte area and nearby communities in North and South Carolina. Many service calls begin with problems that seem minor at first—slow cooling, unusual noises, longer drying times, drainage issues, frost buildup, or intermittent error codes. Addressing these warning signs early can often help prevent a more serious breakdown.

This Samsung appliance care guide explains practical maintenance steps homeowners can take, common warning signs to watch for, and when it makes sense to schedule professional Samsung appliance repair.

How Long Do Samsung Appliances Last?

There is no exact lifespan that applies to every Samsung appliance. Usage frequency, household size, installation conditions, water quality, ventilation, maintenance, and component wear can all affect how long an appliance remains dependable.

As a general rule, major household appliances are expected to provide many years of service when maintained properly. Refrigerators and freezers frequently remain in use for more than a decade, while washers, dryers, dishwashers, microwaves, and cooking appliances may have different service lives depending on how heavily they are used.

Instead of replacing an appliance based only on its age, consider several factors:

  • How frequently does the problem occur?

  • Is the appliance still performing efficiently?

  • Has the same component failed more than once?

  • Are replacement parts readily available?

  • Is the repair cost reasonable compared with replacement?

  • Is the appliance showing several unrelated problems at the same time?

An experienced appliance technician can help determine whether a Samsung appliance is worth repairing or whether replacement may make more financial sense.

Samsung Refrigerator & Freezer Care

Your Samsung refrigerator operates 24 hours a day, making preventive maintenance especially important.

Samsung generally recommends a refrigerator temperature around 37°F and a freezer temperature around 0°F, although settings can vary slightly by model. Keeping temperatures within the recommended range helps maintain food quality while allowing the cooling system to operate normally.

Samsung Refrigerator Maintenance Tips

To help your refrigerator operate efficiently:

  • Keep refrigerator vents clear so cold air can circulate.

  • Avoid packing food tightly against the rear interior wall.

  • Make sure the refrigerator has sufficient ventilation around it.

  • Check door gaskets for dirt, damage, or areas that are not sealing properly.

  • Replace the water filter according to the manufacturer's instructions for your model.

  • Clean accessible dust and debris around the appliance as part of routine maintenance.

  • Avoid leaving doors open for extended periods.

Samsung also notes that overloading the refrigerator can restrict airflow and contribute to uneven cooling.

Samsung Dryer Care

Samsung Dryer Maintenance Tips

To reduce drying problems:

  • Clean the lint screen after every cycle.

  • Keep the area around the dryer free of lint.

  • Check the exterior vent for restricted airflow.

  • Have long or heavily used dryer vents inspected and cleaned periodically.

  • Avoid overloading the drum.

  • Do not repeatedly run additional cycles when clothes suddenly begin taking much longer to dry.

  • Make sure the dryer exhaust hose is not crushed behind the appliance.

Warning Signs of a Samsung Dryer Problem

Schedule service if your dryer:

  • Takes multiple cycles to dry clothes

  • Runs but produces no heat

  • Overheats

  • Stops unexpectedly

  • Makes squealing, scraping, or thumping noises

  • Produces a burning smell

  • Displays recurring Samsung dryer error codes

  • Has noticeably weak airflow from the exterior vent

A dryer that is taking significantly longer than normal should not simply be ignored. The problem may involve airflow, heating components, sensors, thermostats, rollers, the motor, or another mechanical or electrical component.

For help, schedule Samsung dryer repair with FM Appliance Repair.

Samsung Dishwasher Care

Dishwashers commonly develop performance problems because of food debris, clogged filters, poor drainage, mineral buildup, or spray-arm restrictions.

Samsung Dishwasher Maintenance Tips

For better cleaning performance:

  • Inspect and clean the dishwasher filter regularly.

  • Remove visible debris from the bottom of the tub.

  • Make sure spray-arm openings are not blocked.

  • Avoid loading dishes in a way that prevents spray arms from rotating.

  • Run hot water at the kitchen faucet before starting the dishwasher when appropriate.

  • Use dishwasher detergent designed for automatic dishwashers.

  • Periodically inspect the door gasket for buildup.

Common Samsung Dishwasher Problems

Call for service if you notice:

  • Dishwasher not draining

  • Water leaking from the door or underneath the unit

  • Dishes remaining dirty

  • Dishwasher not filling with water

  • Unit stopping during a cycle

  • Unusual grinding or humming

  • Persistent bad odors after cleaning

  • Error codes that return after restarting the appliance

These symptoms can involve the drain system, inlet valve, pump, sensors, seals, electrical components, or controls.

Samsung Oven & Range Care

Samsung ranges and ovens combine heating elements, temperature sensors, controls, ignition components, fans, and safety devices. Keeping cooking surfaces clean can help prevent grease and debris from interfering with normal operation.

Samsung Oven Maintenance Tips

  • Wipe spills after the oven has cooled.

  • Keep burner ports and cooking surfaces clean.

  • Avoid covering vents with foil.

  • Do not place foil directly on the oven floor unless your owner's manual specifically permits it.

  • Use self-clean features only according to the instructions for your exact model.

  • Do not ignore unusual burning smells, electrical odors, or visible sparks.

Signs Your Samsung Oven or Range Needs Repair

You may need professional service if:

  • Oven does not heat

  • Oven temperature is inaccurate

  • Cooktop burner will not ignite or heat

  • Oven takes unusually long to preheat

  • Convection fan makes unusual noise

  • Display or control panel stops responding

  • Breaker repeatedly trips

  • Error codes keep returning

For diagnosis and repair, contact us today.

Samsung Microwave Care

Samsung microwaves need relatively little routine maintenance, but keeping the interior clean is important.

Food residue and grease can absorb microwave energy, produce odors, or contribute to sparking.

Samsung Microwave Maintenance Tips

  • Wipe food splatter from the interior regularly.

  • Keep the waveguide cover clean and undamaged.

  • Never operate the microwave empty.

  • Use microwave-safe containers.

  • Keep metal objects out unless specifically permitted by the manufacturer.

  • Clean grease filters on over-the-range models according to the owner's manual.

Contact a professional if the microwave:

  • Sparks repeatedly

  • Runs but does not heat

  • Makes unusual electrical noises

  • Shuts off unexpectedly

  • Has a damaged door or latch

  • Trips the breaker

  • Produces a persistent burning smell

Because microwave ovens contain high-voltage components that can retain dangerous electrical energy even when unplugged, internal microwave repairs should generally be left to a trained professional.

Samsung Repair Services We Offer

Our technicians read your Samsung's error code, test the components behind it, and pinpoint the exact part that failed.

Samsung Ice Maker Repair

Reach out any time we respond fast and get you scheduled quickly.

Samsung Dryer Repair

Reach out any time we respond fast and get you scheduled quickly.

Samsung Washer Repair

Reach out any time we respond fast and get you scheduled quickly.

Samsung Dishwasher Repair

Reach out any time we respond fast and get you scheduled quickly.

Samsung Refrigerator Repair

Reach out any time we respond fast and get you scheduled quickly.

Samsung Microwave Repair

Reach out any time we respond fast and get you scheduled quickly.

High-End & Luxury Appliance Repair

Premium appliances need technicians who know them. We repair high-end brands like Bosch, JennAir, Miele, Dacor,

Fisher & Paykel and Asko with the same care they were built with.

Appliance Repair Service Areas in NC & SC

Same-day appliance repair across the Charlotte metro, including York and Lancaster counties in South Carolina. Tap your city for local service details.

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Samsung Appliance Repair FAQs

Do you offer same-day Samsung appliance repair in Charlotte?

Yes. FM Appliance Repair schedules most Samsung repairs the same day, Monday through Saturday, 8 AM to 6 PM. Call before noon for the best chance at an afternoon appointment. We serve Charlotte, Concord, Matthews, Monroe, Cornelius, and Davidson, plus Fort Mill and Rock Hill in South Carolina.

How much does Samsung appliance repair cost?

Most Samsung repairs fall between about $120 and $600, depending on the appliance, the part, and the model. Every job starts with a flat diagnostic fee that's applied to the repair if you go ahead, and you'll get a firm written quote before any work begins.

Is it worth repairing my Samsung appliance, or should I replace it?

If the repair costs more than half the price of a comparable new unit and your appliance is over 8 years old, replacing usually makes more sense. For newer Samsung appliances, repair is almost always the better value. Our technicians will give you an honest recommendation after diagnosis.

My Samsung is still under manufacturer warranty. Can you repair it?

If your Samsung is still covered by the manufacturer's warranty, contact Samsung first, since the repair may be free. For out-of-warranty appliances, or if you need faster service, FM Appliance Repair can help, often the same day.

What should I do when my Samsung shows an error code?

Write down the code and check whether the appliance is still running. Some codes clear after a simple reset: unplug the appliance or switch off its breaker for about a minute, then power it back on. If the code comes back, it usually points to a specific part, such as a drain pump, fan, sensor, or door lock, that needs to be tested. Call FM Appliance Repair with the code and your model number, and our technicians will tell you what it likely means and bring the right parts to fix it, often the same day.

Is there a warranty on your Samsung repairs?

Yes. Every repair is backed by FM Appliance Repair's parts-and-labor warranty. If the same problem returns during the warranty period, we'll come back and fix it at no extra charge.

Need Samsung Appliance Repair?

Talk to a real person at FM Appliance Repair and get your Samsung repair on the schedule today. Most jobs are finished in a single visit and backed by our parts-and-labor warranty.

FM Appliance provides same-day appliance repair for homeowners across Charlotte, NC, Rock Hill, SC and surrounding communities. Licensed, insured and locally owned.

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